COVID-19 messaging for older children and young people We're working with a local council to engage children and young people about actions they can take to help reduce the spread of coronavirus. The challenge is to find new ways of framing the guidance as social media is saturated with [...]

Media management – advice and handling support for Essex Partnership University NHS Foundation Trust Essex Partnership University NHS Foundation Trust (EPUT) needed media affairs support ahead of a report by the Parliamentary and Health Service Ombudsman (PHSO) into care failings by its predecessor: North Essex Partnership University NHS Foundation [...]

On call to help – urgent out of hours support for NHS Northamptonshire On New Year’s Eve, Northamptonshire’s two NHS acute trusts were facing major capacity problems and system partners agreed urgent communications support was required. Northampton General Hospital (NGH) and Kettering General Hospital (KGH) were seeing a big [...]

Increasing awareness of maternity services in North Central London North Central London LMS (NCL LMS) needed to increase awareness of the new personalised maternity services website across North Central London. Solution We researched the local population and identified that Facebook and Google were the most suitable approach. We also conducted comprehensive [...]